Term Conditions Page

Introduction: Welcome to https://vvllikestore.com (the “Website”).

These Terms of Use, along with all policies and supplementary terms (if any) posted on the Website, govern our terms for providing you with access to and use of our Website, Services, and Applications (including our mobile applications, collectively the “Services”). All our policies and supplementary terms can be found here. These legal documents are incorporated into these Terms of Use by reference.

By accessing, registering, and/or continuing to use or access our Services, you agree to be immediately bound by these Terms of Use and the legal documents. We may change these Terms of Use and the legal documents at any time. Your continued use of the Website following any such changes constitutes your agreement to the revised Terms of Use and the legal documents.

The term “you” (or similar expression) used in these Terms of Use refers to you as an individual or legal entity (as the case may be).

About Our Website: This Website is an e-commerce platform that allows business users to offer and sell products, and also allows individuals and business entities to purchase products.

We reserve the right to launch new services, update or withdraw any services at our sole discretion, and assume no responsibility for exercising such decisions.

Eligibility and Registration Requirements

You can register as a buyer or seller and enjoy related services if you meet the following eligibility criteria:

For Buyers:

You are of legal age to purchase goods in your country/region;

You can provide an address for receiving products.

For Sellers:

You must provide identification of an authorized person;

You can provide bank account information as supporting evidence;

You acknowledge and agree that additional requirements may apply for certain product categories.

To register on this website, you will need to provide us with certain information. If you do not provide the required information, your registration application may not be accepted. We reserve the right to refuse any registration application without explanation. We reserve the right to conduct necessary verification to confirm your identity.

Once registered, your registration will be valid indefinitely, but may be suspended or terminated in accordance with these Terms of Use.

Your Obligations

By using or accessing this Service, you agree that:

You are responsible for maintaining the confidentiality of your account and password, restricting access to and use of your account and password by others, and are responsible for all activities occurring under your account and password;

You agree to immediately notify us of any unauthorized use of your password or account or any other security breach;

You will provide us with true, accurate, up-to-date, and complete information about yourself and your use of the Service as required by us;

We will not disclose the user information you provide to any third party except as requested or requested by us;

You will cooperate with us in obtaining supplementary information regarding your eligibility and circumstances for using our Services.

By using or accessing this Service, you agree not to:

Publish, list, or upload in any way any information that is blasphemous, defamatory, obscene, libelous, invading the privacy of others, hateful, racially discriminatory, ethnically discriminatory, derogatory, related to or encouraging money laundering or gambling, or otherwise illegal.

Content or items posted, listed, or uploaded to this website inappropriate or prohibited categories or areas include:

Any content or items that may be considered culturally or religiously offensive;

Content or items that may be deemed inconsistent with local general laws, religious law, rules, morals, values, ethics, and traditions;

Content or items that may threaten national security;

Content or items that may constitute or be considered to promote gambling;

Securities, including stocks, bonds, corporate bonds, or any other type of financial instrument or asset;

Living or dead creatures, and/or all or any part of any animal, whether preserved artificially or naturally;

Weapons of any kind;

Alcohol, tobacco products, drugs, psychotropic substances, narcotics, and any type of narcotic and pharmaceutical products;

Goods that you knowingly possess that are defective, counterfeit, damaged, false, or misleading, or that may harm the interests or health of other website users during normal use;

Non-transferable vouchers; and

Chemicals.

Posting content you are not authorized to link to or include; Posting counterfeit or stolen items; Violating or circumventing any law, third-party rights, or decisions regarding our systems, policies, or your account status; Do not use our services if you are no longer eligible or unable to enter into a legally binding contract, or if your use of our services is temporarily or indefinitely suspended; You may not delay payment for goods purchased unless you have a legitimate reason as defined in our policy; You may not deliver goods you sell (if applicable) unless you have a legitimate reason as defined in our policy; Use the contact information you provide during transactions on the website to solicit more sales offline or on other websites; Manipulate the price of any product; Interfere with other users' product information; Take any action that may disrupt the website's feedback and rating system; Post false, inaccurate, misleading, deceptive, defamatory, or similar content; Transfer your account to another party without our prior written consent; Distribute or post spam, unsolicited, or bulk electronic communications or similar messages; Distribute viruses or any other technology that may harm our services or the interests or property of other users; Infringement: Belongs to us or used with our permission Copyright, trademark rights, patent rights, image rights, moral rights, database rights, and/or other intellectual property rights (collectively, "Intellectual Property Rights"); or

any intellectual property rights belonging to third parties;

collection or otherwise acquisition of user information without the user's consent; or

any technical measures taken by us to circumvent the provision of services.

Intellectual Property Rights

Except for the rights expressly granted in these Terms of Use:

All content contained on this website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is the property of us or our licensors. We (or our licensors, as applicable) retain all rights, title, and interests in this website and services, including but not limited to all intellectual property rights therein;

All rights, title, and interests, including all intellectual property rights, in any information, materials, or other content you provide during your use of the services will belong to us.

You agree that you have no right to use any of our trademarks without our prior written consent.

All rights not expressly granted to you in these Terms of Use are reserved by us or our licensors.

Warranties, Representations, and Undertakings

You warrant, represent, and undertake that:

You shall fully comply with and always fully comply with all applicable laws, regulations, and rules, including but not limited to all privacy laws and content regulations;

You have the full power and authority to enter into these Terms of Use, and your performance of your obligations under these Terms of Use will not conflict with:

any laws, rules, regulations, or government guidelines to which you are bound; or

any other agreement to which you are a party or to which you are bound;

If you create or use an account on behalf of a business entity, you represent that you are authorized to act on behalf of that business entity and to bind that business entity to these Terms of Use. The account will be deemed to be owned and controlled by that business entity;

You own or are authorized to grant us the rights and licenses granted to you under these Terms of Use;

No content you submit during your use of the Service and no products you list will infringe the rights of any third party anywhere in the world, including but not limited to any intellectual property rights (whether registered or not).

This Service is provided "as is" without any representations, warranties, or conditions of any kind. We make no warranties, conditions, or representations of any kind, whether express, implied, or incidental, including but not limited to all warranties of merchantability, fitness for a particular purpose, non-infringement, compatibility, or the security, error-free operation, uninterrupted operation, timeliness, proper provision, or inability to provide the Service.

Furthermore, while we strive for accuracy, we do not warrant that any product descriptions or other content in the Service are completely accurate, complete, reliable, up-to-date, or error-free. As a buyer, you agree that we are not responsible for reviewing or certifying the product information or content offered by us or third parties through the Service, and you will not hold us liable for any inaccuracies or defects in any product information. As a seller, you are responsible for reviewing the accuracy of your product information, and you will not hold our catalog/content providers or ourselves liable for any inaccuracies.

Liability and Indemnification

Nothing in these Terms of Use limits or excludes either party's liability for:

fault-based conduct by that party, including fraudulent misrepresentations;

fault-based death or personal injury caused by that party's negligence; or

fault-based liability for any other liability that cannot be limited or excluded under applicable law.

Under no circumstances shall we, our parent company, subsidiaries, and affiliates, nor our directors, officers, agents, employees, suppliers, subcontractors, or licensors, be liable for any action or claim arising out of or relating to these Terms of Use, whether based on contract, tort, negligence, breach of legal obligations, or otherwise, including but not limited to loss of profits, loss of data or information, business interruption or other monetary damages, or any special, indirect, incidental, or consequential damages, even if we, our affiliates, directors, officers, agents, employees, licensors, subcontractors, or suppliers have been advised of the possibility of such damages.

Furthermore, to the extent permitted by applicable law, we (including our parent company, subsidiaries, and affiliates, as well as our directors, officers, agents, employees, suppliers, subcontractors, or licensors) shall not be liable for any damages or losses, directly or indirectly, arising from or in connection with:

the content or other information you provide when using the Service;

your use of or inability to use our Service;

our guidance on pricing, shipping, formatting, or other matters;

delays or interruptions to our Service;

viruses or other malicious software acquired through access to or links to our Service;

any vulnerabilities, errors, or inaccuracies of any kind in our Service;

damage to your hardware caused by the use of products sold on this website or our Service;

the content, conduct, or inaction of third parties using our Service;

suspensions or other actions we take against your use of the Service;

the duration or manner in which your listing appears in search results; or

your need to modify practices, content, or conduct, or any loss or inability to conduct business caused by changes to these Terms of Use.

If any cause is deemed unenforceable or inapplicable, all liability of us, our parent company, subsidiaries and affiliates, and our and their directors, officers, agents, employees, suppliers, subcontractors or licensors to you, whether based on contract, negligence or breach of legal obligations or otherwise, and whether or not arising out of or related to these Terms of Use, shall be limited to the lower of:

the price of the goods on our website and their original shipping costs; and

the amount of disputed charges shall not exceed twelve (12) years prior to the occurrence of the act giving rise to liability. The total amount paid to us within the past month;

You agree to indemnify and hold harmless us, our parent company, subsidiaries and affiliates, and ourselves and their directors, officers, agents, employees, suppliers, subcontractors or licensors from and against any loss, damage and expense (including legal fees and attorneys' fees) (“Claims”) arising out of or related to:

Any claim or demand made by any third party as a result of your use of the Service;

Your breach of any provision of these Terms of Use, including but not limited to any warranties, representations and covenants;

Your breach of any applicable law, including but not limited to data protection laws or anti-spam laws; or

Your use of our Service, including but not limited to content you post, items you list or your trademarks infringing any third party’s intellectual property rights, or your listings being defamatory, disparaging, obscene or infringing any other rights (including privacy rights) of any third party (including other website users).

Suspension, Termination, and Cancellation

We may, at our sole discretion, restrict, suspend, or permanently revoke your access to our services, cancel any product orders, and/or delete hosted content you submit, without prejudice to any of our rights and remedies and without incurring any liability to you, for reasons including but not limited to the following:

If we believe you have violated, infringed, trampled on, abused, or manipulated or exploited any provision of these Terms of Use in an unethical manner;

If you use our platform or services for any illegal and fraudulent purpose, or in connection with criminal activity, or abuse our policies and rules;

You are suspected of abusing inventory or bulk ordering. The following (but are not limited to) constitute abuse of inventory or bulk ordering:

The ordered products are not for personal consumption but for commercial resale;

Depending on the product category, multiple orders for the same product may appear at the same address;

Bulk ordering the same product;

The address provided in the order details is invalid;

Any order placed using abusive or fraudulent means; or

Any order placed using technical glitches/vulnerabilities.

If you are suspected of fraud, or submit invalid and/or false claims, or provide false, incomplete, or misleading information, we reserve the right to take appropriate action. You may be considered to be engaging in fraudulent activity if you meet any of the following criteria (but are not limited to):

You did not respond to our payment verification emails;

You failed to provide sufficient supporting documentation during the payment details verification process;

You misused credentials that did not belong to you;

You used invalid addresses, email addresses, and phone numbers;

You attempted to overuse coupon codes;

You returned the wrong or damaged products;

You refused to pay for your order;

For cash-on-delivery items, you used counterfeit money to pay;

You verbally abused or harassed delivery personnel;

Any activity solely aimed at causing business/revenue loss;

Your return and undeliverable rates are exceptionally high, and returned items are frequently missing, counterfeit, or damaged; or

You made multiple claims for monetary compensation.

If your access is terminated for any reason, we may delete any content or other materials related to your use of the Service (including any points earned through membership programs or reward points), for which we are not liable. However, we may retain your transaction details for tax or regulatory compliance purposes.

To avoid any doubt, for cancelled product orders, any payments we have made and received will be refunded to you.

Report Violations of These Terms of Use

We are committed to ensuring that all products and content listed on this website comply with these Terms of Use. If you believe that a product or piece of content violates these Terms of Use, please notify us by emailing clientcarenoon@gmail.com and we will investigate.

Noon Affiliates and Other Functions

Noon E Commerce Solutions One Person Company LLC and/or its affiliates (“Noon Affiliates”) provide you with website functions and other products and services when you use this website or register as a buyer and/or seller. “Affiliate” means any entity that, with respect to a particular person, directly or indirectly controls, is controlled by, or is under the same control as that person.Entities.

To enhance your experience using this website and Noon's Affiliates, you hereby agree that we may use the information you provide on this website to set up additional services, features, and/or accounts on your behalf.

General Applicable Law. These Terms of Use and any non-contractual rights or obligations arising out of or relating to them shall be governed by and construed in accordance with the applicable laws of the Kingdom of Saudi Arabia.

Dispute Resolution. If you have any questions about our services, please contact us. We will endeavor to resolve your issues as quickly as possible. Any dispute or claim arising out of or relating to these Terms of Use, including any non-contractual rights or obligations arising out of or relating to these Terms of Use, shall be submitted to the courts of Saudi Arabia for final adjudication.

Third-Party Rights. No person not a party to these Terms of Use has the authority to enforce any provision of these Terms of Use.

Party Relationship. Nothing in these Terms of Use shall be construed or interpreted by either party or any third party as establishing a partnership, joint venture, or agency relationship between the parties, and the parties understand and agree that they are always independent parties to the contract for the provision of services.

Further Warranties. Both parties shall take and execute, or arrange to take and execute, all necessary actions, documents, and matters within their reasonable capacity to fully implement and enforce these Terms of Use, including but not limited to assisting each other in complying with applicable laws.

Assignment. These Terms of Use are binding on and beneficial to both parties and their respective successors and authorized assigns. You agree that you may not, directly or indirectly, assign or transfer these Terms of Use or any of your rights or obligations under these Terms of Use without our prior written consent (which we may not refuse to consent without cause).

Entire Agreement. These Terms of Use and the documents mentioned or incorporated herein by reference constitute the entire agreement between the parties concerning the subject matter of this Agreement and supersede all prior written or oral agreements, negotiations, and representations relating to the subject matter of this Agreement. Except as otherwise provided in these Terms of Use and the documents mentioned or incorporated herein by reference, there are no other conditions, representations, warranties, covenants, or agreements of any kind between the parties, whether direct, indirect, incidental, express, or implied.

Amendment. You may not modify, alter, revise, or supplement these Terms of Use in any way. We reserve the right to modify, change, revise, or supplement these Terms of Use at any time. We will post the latest version of these Terms of Use on the website, and each such change will be effective from the date of posting on the website, or from our designated "Effective Date" (if any). Your continued use of the Service after any such change constitutes your agreement to be bound by the revised Terms of Use and to accept such revisions.

Severability. If any provision of these Terms of Use is held invalid, illegal, or unenforceable by any court of competent jurisdiction, such provision shall be severable from these Terms of Use, and the remaining provisions shall continue to be in full force and effect, provided that the economic or legal substance of the transactions contemplated under this Agreement is not affected in any way that would materially and adversely affect either party.

Force Majeure. Neither party shall be liable for any loss or damage, or any delay or failure to perform, arising from acts beyond its control (whether or not such acts were reasonably foreseeable), including natural disasters, legislation, judicial or regulatory acts of any provincial or federal government, court or regulatory body, acts of any of our subcontractors or any third-party suppliers providing us with goods or services, labor disputes, power outages, or embargoes.

No Waiver of Rights. Our waiver of any term in these Terms of Use does not constitute a waiver of any other term (whether similar or not) or a continuing waiver of that particular term, unless otherwise expressly stated in writing.

Contact Us. You can contact us by going to the “Account” section and clicking “Need Help?”

Terms of Service. All terms that are expressly or by their nature required to remain in effect will remain in effect after your website membership is suspended or terminated.

Cross-border (Global)

These terms and conditions supplement our standard Terms of Sale and Terms of Use on our website and mobile application. Ownership and risk of loss of items transfer to the recipient upon delivery to a carrier [outside the UAE/destination country].

Each item in your order is sold by noonshop, a subsidiary of the noon Group, or the seller designated for the item (“Seller”).

Import Fees

Goods shipped to countries outside the United Arab Emirates (UAE) may be subject to taxes, duties, government fees, and any other fees levied by the destination country (“Import Fees”). Purchasing international goods signifies your confirmation that the sale occurs outside the destination country and that you are importing the goods for personal use, as will be reflected in customs documentation. The consignee is the import registrant in the destination country and is responsible for paying all import fees.

Furthermore, if you wish to receive your order in the Kingdom of Saudi Arabia (KSA), you must provide proof of residence (if applicable) as required and may be subject to the legal requirements of the Kingdom of Saudi Arabia, including but not limited to residency verification.

For each item for which import fees have been calculated, you authorize noon or the seller (as applicable) to designate a carrier or agent (“Designated Carrier”) as your direct or indirect representative/agent to the relevant customs and tax authorities in the destination country to clear your goods, process and remit the actual import fees for those goods, and provide any other information relating to you or your order to any government agency in the destination country or abroad as required.

“Import Fee Deposit” refers to the estimated import fees payable when the goods in your order are shipped to a country outside the UAE. Placing an order signifies your agreement to authorize noon and/or the seller (as applicable) to collect the import fee deposit for the applicable goods in your order on your behalf. This fee will be used on your behalf to reimburse the designated carrier for import charges that it has already paid on your behalf to the relevant authorities in the destination country/region.

You further agree that the designated carrier may disclose to noon or the seller (as the case may be) the actual amount of import charges, as well as any other charges incurred by noon or the seller to ensure you receive the order outside the UAE, which are levied on the goods you purchased from noon and/or the seller.

If the gift or goods are purchased on behalf of another recipient, you also agree to grant the above authorization on behalf of the recipient specified in the order.

Imported goods may be subject to customs and/or postal inspections. We may provide the designated carrier with certain order, shipment, and product information, such as product names or titles, and the designated carrier may pass such information to customs and/or postal authorities for smooth clearance and compliance with local laws. Customs requires that the value of the gift be directly stated on the package. Therefore, even if the order is for a gift, the package will be marked "gift," but the actual value of the goods will be stated on the customs declaration form.

For details regarding import fees or to obtain customs clearance documents or receipts, please contact the carrier specified in your shipping confirmation.

To ensure smooth customs clearance and timely delivery of your order, we require your identification number and full name. Acceptable identification includes your national identity card name and number, or the name and number on any government-issued proof of residence document. Please note that the name on your identity card must match the name on your order. For more information, please visit the Saudi Customs website.

Returns and Refunds

For returns, in addition to the existing return policies applicable to such goods available on this website and mobile application, you must confirm that you will not receive a refund of any import fees.

When you request a return, the seller may (at its sole discretion) choose to issue a refund without requiring a return, or require you to return the product to an address within Saudi Arabia, or, if different, to your country of receipt (“Local Return Destination”).

If you need to return the goods to your local return destination, noon will, at its sole discretion, decide whether to forward the goods to an address outside the Kingdom of Saudi Arabia and your country of receipt (“International Return Destination”), or to handle the goods in another manner. By initiating a return process, you expressly authorize noon to handle the returned goods on your behalf. If the returned goods are ultimately forwarded to the International Return Destination, you will be responsible for customs clearance (as the export registrant), and you authorize noon to handle customs clearance on your behalf, allowing noon to designate a carrier as your direct or indirect representative/agent to the relevant customs and tax authorities in the exporting country.

Generally, please note that seller policies may differ from noon's terms and conditions. For goods purchased from a seller, please refer to that seller's relevant policies for any other terms and conditions that may apply to your purchase of the goods, including the warranty terms.

International goods are marketed, distributed, and sold in the applicable countries of origin listed in the above section, but are only available for purchase until noon. Therefore, the design specifications of some international products may differ from those in the destination country/region, and there may be differences between them and the versions sold in the destination country/region, including size, default settings, age rating, and language. Foreign versions of certain products (such as software and mobile phones) may be region-locked and unusable in the destination country/region. Manufacturer's warranties may not apply in the destination country/region, and after-sales service from the manufacturer may not be available. It is your responsibility to review the available product information to ensure that the international products you purchase meet your needs and expectations.

To the extent permitted by law, these Terms and Conditions are governed by and construed in accordance with the laws of the Dubai International Financial Centre (“DIFC”). Any dispute shall be settled ultimately by arbitration in accordance with the Arbitration Rules of the Dubai International Arbitration Centre, which shall be deemed to have been incorporated into these Terms and Conditions by reference. There shall be one arbitrator. The place of arbitration shall be the Dubai International Financial Centre. The language of arbitration shall be English.

We reserve the right to modify these Terms and Conditions at any time, and the modified terms and conditions will be posted on our website. Your purchase of goods will be subject to the then-current terms, conditions, and policies.

The Arabic version of these Terms and Conditions is translated from English. The English version is the final version. In the event of any discrepancy or ambiguity between the English and any other language versions, the English version shall prevail.